How Jimdo empower solopreneurs with AI-powered business assistance

Website builder Jimdo created an AI-powered business advisor called "Companion" to provide personalized guidance for its solopreneur customers. The system was built using the LangChain ecosystem, with LangChain.js and LangGraph.js for orchestrating complex agentic workflows and LangSmith for monitoring and evaluation. The AI Companion analyzes over ten data sources to deliver performance summaries and context-aware next steps, functioning as a strategic advisor. This application of AI resulted in users achieving 50% more first customer contacts and a 40% increase in overall customer activity.