Introducing Contextual Answers: Unlocking Organizational Knowledge

AI21 Labs introduces Contextual Answers, a generative AI feature aimed at improving business productivity by tapping into organizational data. This tool allows businesses to upload entire libraries of documents like reports, policies, and manuals to create a dedicated knowledge base. The system then functions as an answering engine grounded entirely in the provided information, designed to avoid hallucinations and deliver accurate responses. Use cases include customer support, financial analysis, and legal research, with implementation available through an API and a developer platform.