The Product Health Score: How I Reduced Critical Incidents by 35% with Unified Monitoring and n8n Automation

A SaaS data visualization company addressed a significant increase in critical incidents by creating a unified "Product Health Score." This score provides a single signal for product and engineering teams by consolidating metrics on incident volume, severity, and user impact. An automated detection system was built using the n8n platform to analyze database metrics, calculate z-scores for anomaly detection, and trigger alerts. The system also employs an AI agent to generate root cause hypotheses for incidents and visualizes all data through a comprehensive dashboard, ultimately reducing critical incidents by 35%.