title: "Not all enterprise context is created equal: Glean results preferred ~2× more often than ChatGPT’s company knowledge"

An evaluation was conducted comparing the enterprise search capabilities of Glean, ChatGPT's company knowledge mode, and Claude. The results showed that human evaluators preferred Glean's responses 1.9 times more often than ChatGPT's and 1.6 times more than Claude's. This preference is attributed to Glean's ability to provide more comprehensive, accurate, and well-cited answers. The findings emphasize the importance of how an AI is grounded in specific company context to produce trustworthy and useful results for enterprise applications.