title: "Why AI adoption isn’t translating into business impact"

AI has arrived at the workplace, yet its widespread adoption is failing to translate into significant business impact. A new report from the Work AI Index reveals a surprising reason for this disconnect: a vast amount of hidden human labor is required to make these tools function effectively. This unforeseen manual effort creates a gap between the promise of AI-driven productivity and the reality of its implementation. Ultimately, companies are not seeing the return on their AI investment because of the uncounted human work happening behind the scenes.