What Clients Really Ask for in AI Projects

Clients and stakeholders in AI projects prioritize clarity, consistent communication, and transparency to avoid surprises. A core principle is "Always Be Updating" (ABU), which involves frequent, concise updates to maintain trust and manage expectations. It is crucial to focus on solving real business problems rather than getting caught in a technology trap, and to measure success using business metrics over purely technical ones like accuracy. Additionally, successful projects require planning for handover from day one, providing full visibility on costs, and designing solutions for scalability using MLOps and robust engineering practices.